Our Commitment to Your Privacy
This Privacy Policy (“Policy”) governs the collection, use, storage, disclosure, and protection of Personal Data and other information by NGO Fly by VakilKaro (“Company,” “We,” “Us,” or “Our”) in relation to your access and use of the NGO Management Software (“Software”), whether through desktop, web, or mobile applications (collectively, the “Services”).
By accessing or using the Services, you (“You,” “Your,” “User,” or “Subscriber”) expressly acknowledge that you have read, understood, and agree to be bound by this Policy.
Definitions
Personal Data
Any information that identifies, relates to, describes, or can reasonably be linked, directly or indirectly, to an identified or identifiable natural person.
Processing
Any operation or set of operations performed on Personal Data, including collection, recording, organization, storage, alteration, retrieval, use, disclosure, or destruction.
Applicable Law
All applicable statutes, regulations, rules, ordinances, and other laws governing the collection, use, and disclosure of Personal Data.
Information We Collect
2.1 Information You Provide
- Registration data, including name, address, phone number, email and organization details
- Account credentials and authentication data
- Content submitted through the Software, including beneficiary records, transaction data and documents
- Communications and correspondence
2.2 Information Collected Automatically
- Log and usage data, including IP address, device identifiers, browser type, access times and pages viewed
- Cookies, beacons and similar tracking technologies
- Device information, including operating system and hardware model
2.3 Information from Third Parties
- Data received from payment processors, integrations or third-party platforms
Lawful Basis for Processing
- Perform our contractual obligations to You
- Comply with legal obligations
- Protect vital interests
- Pursue our legitimate interests, including improving Services and fraud prevention
- Where required, process information based on your consent
Purposes of Processing
Disclosure of Information
With Service Providers
Trusted vendors performing services on our behalf under contractual obligations of confidentiality.
Legal Compliance
To comply with Applicable Law, legal process, governmental request or regulatory obligations.
Business Transfers
In connection with a merger, acquisition or sale of all or part of our business.
Protection of Rights
To enforce agreements and protect the Services, our rights, property, safety, Users and third parties.
With Your Consent
Where you have explicitly authorized such disclosure.
Data Retention
We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, including:
- Compliance with legal, regulatory, accounting or reporting obligations
- Enforcement of our agreements
- Resolving disputes
Upon expiry of the retention period, Personal Data will be securely deleted or anonymized.
Data Security
No method of transmission over the Internet or storage is completely secure. You acknowledge and accept this inherent risk.
International Transfers
If you are located outside India, your information may be transferred to and processed in India or other jurisdictions. By using the Services, you consent to such cross-border transfers in accordance with this Policy and Applicable Law.
Your Rights
Subject to Applicable Law, you may have the right to:
- Access and obtain a copy of your Personal Data
- Rectify inaccuracies or update incomplete information
- Request erasure of your Personal Data
- Restrict or object to Processing under certain circumstances
- Withdraw consent where Processing is based on consent
- Lodge a complaint with a supervisory authority
We reserve the right to verify your identity before processing any request.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable essential features
- Analyze usage and performance
- Personalize your experience
You can manage preferences through your browser settings. Disabling cookies may limit the functionality of the Services.
Third-Party Links
The Services may contain links to third-party websites or resources. We do not control and are not responsible for their privacy practices. We encourage you to review their privacy policies before providing Personal Data.
Children’s Privacy
The Services are not directed to individuals under 18. We do not knowingly collect Personal Data from children.
If you believe that a child has provided us with Personal Data, please contact us, and we will take appropriate measures to remove such data.
Changes to This Policy
We reserve the right to amend this Policy at any time. We will notify you of material changes by posting the updated Policy on our website or within the Software, with the effective date indicated.
Your continued use of the Services after such changes constitutes your acceptance of the revised Policy.
Contact Information
If you have questions or concerns about this Policy or our privacy practices, you may contact us at:
53 C Shree Ganesh Nagar, Murlipura, Jaipur, Rajasthan - 302039
Your Privacy Matters to Us
By accessing or using the Services, you confirm that you have read, understood, and agreed to this Privacy Policy.